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Referrals - The Baby Bank

Referrals

Are you a professional working with a family that could use our support? Simply fill out our application form.

Otherwise, if you or a family member would like support from The Baby Bank, please get in touch. While we cannot assess your family’s level of need ourselves, we can ask your midwife, social worker or other family support to confirm your referral.

Our referral form is secure, we do not need names. If preferred, the professional referring can simply put their own name for collection purposes.

We will not pass the details of the family to anyone else; the only information we will ever share is the number of cots, buggies, bundles of clothes etc that we have given out in the past year.

We aim to respond to all queries and referrals within 48 hours.

If you have any questions or an urgent request, do not hesitate to email us.

Who can make referrals:

Health visitors, family support workers, midwives, teachers, housing officers, Army welfare officers. This list is not exhaustive – if you are unsure please contact us via info@thebabybank.org or on 07704919184.

Individuals referring themselves will need to ask their family support worker, or a children’s centre liaison to contact us.

What happens after I make a referral?

Once we have received a referral form from a referral partner we start to source and prepare the requested items. If there are any items requested that we do not have, we might put a request out on Facebook for donations. Once the items are ready, we will contact the referrer to arrange a time for them to collect them.

In exceptional circumstances we will drop the items to the family.

If you have made a referral to us we will contact you within 48 hours to confirm receipt of request and arrange collection. If the request is urgent please get in touch on 07704919184.